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Integrated Operations 

Control Concept

Integrated Operations 

Control Concept

This 40+ aircraft airline is growing and well funded, despite heavy economic turbulences in the region. A midsized long- and medium range carrier, Skytrax winner and an airline that is known for outstanding passenger service.

Their operational stability and performance was based on experience and a strong team. However, the Director Operations felt it was time to create a structured, professional basis to safeguard performance, quality and profits.

 

Together with an open minded, motivated team, we started with basics like IOCC layout, communication guidelines and working procedures, and ended with adding carefully selected, digital tools for information sharing and business intelligence.

 

Initial measures were implemented at high speed before summer season, and showed immediate results in terms of workload reduction, communication quality and situational awareness.

What we did

Operations Strategy

Process Design

Information Management

Technology Consulting

Project Lead

Julia Hein

jhein@aviationexperts.aero

This 40+ aircraft airline is growing and well funded, despite heavy economic turbulences in the region. A midsized long- and medium range carrier, Skytrax winner and an airline that is known for outstanding passenger service.

Their operational stability and performance was based on experience and a strong team. However, the Director Operations felt it was time to create a structured, professional basis to safeguard performance, quality and profits.

Together with an open minded, motivated team, we started with basics like IOCC layout, communication guidelines and working procedures, and ended with adding carefully selected, digital tools for information sharing and business intelligence.

Initial measures were implemented at high speed before summer season, and showed immediate results in terms of workload reduction, communication quality and situational awareness.

What we did

Operations Strategy

Digital Transformation

Information Management

Technology Consulting

Project Lead

Julia Hein

jhein@aviationexperts.aero

Careers

Anna Lahnstein

hr@aviationexperts.aero

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